FAQs

HOW DO I CANCEL AN ORDER?

You can check the status of your order from the My Account page.

If your order shows as completed then this means that the order has probably already shipped. In that case the easiest way to cancel is to call us on 561-432-5201 or to contact us using the contact form beside the order details. Please be sure to quote the Order # and your preferred method of contact so that we can make sure we process your request as efficiently as possible.

If your order has indeed shipped, we will provide you with the information necessary for you to return the items.

If your order has not yet left our facility, we will contact you to confirm the details of your payment refund.

Should you have any other questions, feel free to call us on 561-432-5201.

HOW DOES FREE STORE PICKUP WORK?

See our help article which describes how the “Free Store Pickup” service works.